Ford Telematics for Smarter Fleet Management
Ford Pro Telematics gives fleet managers a clearer view of their vehicles, drivers, maintenance needs and day-to-day fleet activity from one connected platform.
As a fleet grows, knowing where vehicles are is only part of the challenge. Telematics can help businesses monitor vehicle health, identify driver trends, reduce unnecessary idling, plan maintenance, improve vehicle utilization and make better decisions using real fleet data.
What Can Ford Pro Telematics Help You Manage?
Get a quick overview below, then explore each area in more detail.
Vehicle Health
Receive vehicle-health information, diagnostic insights and maintenance alerts.
Vehicle Health ↓Driver Behavior
Review speeding, harsh braking, acceleration, seat belt use and other driving trends.
Driver Safety ↓Service Planning
Use maintenance information and available service scheduling tools to help reduce downtime.
Maintenance ↓Vehicle Security
Monitor selected security events and use available remote vehicle-security controls.
Vehicle Security ↓Asset Tracking
Track trailers, equipment and other business assets alongside fleet vehicles.
Asset Tracking ↓Fleet Insights
Turn connected-vehicle data into information that can help managers make better fleet decisions.
Fleet Insights ↓The Larger the Fleet, the Harder It Is to Manage by Memory
When a business operates a few vehicles, managers may still know where most vehicles are, who is driving them and when each one needs service.
That becomes much more difficult as the fleet grows. Vehicles may operate from different locations, employees may change vehicles, maintenance schedules begin to overlap and small inefficiencies can multiply across dozens of units.
Ford Pro Telematics gives fleet managers a centralized view of vehicle activity and fleet information so decisions can be based on data instead of assumptions.
A Better View of Your Operation
- Where fleet vehicles are located
- How vehicles are being driven
- Which vehicles need attention
- Upcoming maintenance needs
- Vehicle utilization and trip history
- Fuel and idling trends
- Security and vehicle activity alerts
- EV charging and range information where applicable
Know Where Your Vehicles Are
Ford Pro Telematics provides near-real-time vehicle location information that can help managers see where fleet vehicles are operating and review route and trip activity.
That information can be useful for dispatching, customer service, route planning and understanding how vehicles are actually being used during the workday.
- Near-real-time vehicle location
- Live map visibility
- Trip history
- Vehicle routes
- Geofence activity
- Vehicle movement information
Example: Where Is the Closest Service Truck?
A service company with vehicles spread across a large territory can use fleet-location information to see which available vehicle may be closest to a customer rather than calling multiple drivers to ask where they are.
Across a larger fleet, small improvements like this can save time throughout the day.
Catch Vehicle Needs Before They Become Bigger Problems
Telematics can help fleet managers see vehicle-health information, maintenance alerts and diagnostic insights across the fleet.
Maintenance Alerts
Receive information when connected vehicles indicate that maintenance or attention may be needed.
Predictive Diagnostics
Connected vehicle information can help managers identify certain developing vehicle concerns before they result in unexpected downtime.
Service Scheduling
Ford Pro has integrated service-scheduling tools into its Telematics platform, including participating dealer and available mobile-service scheduling.
Why this matters: A vehicle that is unexpectedly out of service may affect an employee, customer appointment, delivery schedule or jobsite. Better maintenance visibility can help businesses plan service instead of reacting to every problem after it occurs.
Turn Driving Data Into Coaching Opportunities
Ford Pro Telematics can provide driver-behavior information that helps managers identify patterns and opportunities for coaching.
Instead of relying only on complaints, fuel bills or accident reports, managers can review trends across individual drivers or the fleet.
- Speeding trends
- Harsh braking
- Acceleration behavior
- Seat belt information
- Idling behavior
- Driver scorecards
- Available in-vehicle coaching
Find Small Inefficiencies Before They Multiply
A little unnecessary idling or inefficient vehicle use may not look significant on one vehicle. Across a large fleet, those small costs can add up.
Monitor Idling
Identify excessive idling and use the information to review operating practices with drivers and managers.
Review Vehicle Utilization
Understand which vehicles are heavily used and which may spend much of their time parked or underutilized.
Fuel & EV Range
Review available fuel information and electric-vehicle range and charging information from compatible vehicles.
More Visibility When Vehicles Are Not Supposed to Be Moving
Ford has expanded vehicle-security features within Ford Pro Telematics for eligible vehicles and subscriptions.
Available tools can help managers monitor unexpected vehicle activity and respond when something does not look right.
- Unexpected location-change alerts
- Door-open notifications during selected hours
- Remote vehicle alarm capability on eligible vehicles
- Available Fleet Start Inhibit
- Vehicle-location information
Protecting Vehicles Outside Business Hours
For businesses with vehicles parked overnight at jobsites, employee homes, yards or company locations, vehicle-security information can provide another layer of visibility when the fleet is not actively working.
Track Equipment and Other Business Assets
A commercial fleet may include much more than trucks and vans. Trailers, generators, equipment and other valuable assets may move between jobsites and employees.
Ford Pro Asset Tracking can integrate compatible GPS-enabled trackers with the Telematics platform so managers can view vehicles and selected assets within the same environment.
- GPS asset location
- Trip history
- Movement notifications
- Device battery information
- Integrated Telematics dashboard
Assets You May Want to Track
- Trailers
- Generators
- Compressors
- Portable equipment
- Specialty machinery
- Other high-value business assets
Ford Pro Dashcam
Ford Pro offers dashcam integration that can capture driving events and provide footage that may be useful for driver coaching and incident documentation.
Available event notifications can also help managers identify certain high-risk driving behaviors.
See More Than a Line on a Map
Location information tells a manager where a vehicle went. Driving-behavior data and available dashcam tools can provide additional context about what happened along the way.
For businesses operating many vehicles, having this information available in one fleet-management environment can make driver coaching and incident review much easier.
Telematics Can Help Manage Electric Vehicles Too
Businesses adding electric vehicles need visibility into more than mileage. Charging status, range and vehicle use become part of daily fleet planning.
EV Range
Review available range information for compatible electric fleet vehicles.
Charging Status
See charging information that can help managers understand whether vehicles are ready for upcoming work.
Charging Insights
Ford Pro offers tools designed to help businesses better understand and manage fleet charging activity.
Turn Fleet Data Into Useful Answers
A large fleet can generate a lot of data. The challenge is turning that information into something a manager can actually use.
Ford Pro AI is designed to help fleet managers ask questions about their fleet information in plain language and receive actionable insights covering areas such as vehicle health, driver behavior and utilization.
That can make fleet data more useful to managers who do not want to spend their day digging through multiple reports and dashboards.
Better Questions. Better Fleet Decisions.
- Which vehicles may need attention?
- Which vehicles are being underutilized?
- Where is unnecessary idling occurring?
- Which driving behaviors need coaching?
- How is the fleet being used?
- Where can operating practices improve?
Your Fleet Does Not Have to Be 100% Ford
Ford Pro states that Telematics can work with Ford vehicles through compatible embedded modems and can also support certain older or non-Ford vehicles through approved plug-in devices.
This can be particularly valuable for businesses that have accumulated different vehicle makes over time but still want a more centralized fleet-management view.
A Common Fleet Problem
Companies rarely replace every vehicle at once. A business may operate new Ford trucks alongside older Ford vehicles, vans from another manufacturer and specialized equipment.
A fleet-management strategy should consider the entire operation rather than only the newest vehicles.
Look at the Problems You Are Trying to Solve
The right fleet technology should solve real operational problems, not simply create another dashboard for managers to check.
Identify the Problem
Are you dealing with vehicle downtime, high fuel costs, poor utilization, driver safety concerns or limited fleet visibility?
Choose the Information
Determine which fleet data would actually help managers make better decisions.
Create a Process
Decide who will review alerts, driver trends, maintenance information and other fleet data.
Measure the Results
Use the information to improve uptime, utilization, safety practices and overall fleet operations.
Telematics Can Help With Future Vehicle Decisions
Telematics is not only useful for managing vehicles today. The information can also help businesses understand how vehicles are being used over time.
Mileage, utilization, maintenance history and operating patterns can provide useful context when deciding which vehicles should be kept, replaced or reassigned.
Explore Fleet Replacement Planning →Build a More Complete Fleet Strategy
Ford Pro Telematics Availability
Ford Pro Telematics features depend on the vehicle, compatible modem or approved plug-in device, selected service or subscription, cellular connectivity and available Ford Pro features. Not every feature described on this page is available on every vehicle or subscription.
We can help you review your fleet and identify the Ford Pro resources worth considering for your operation.
Let’s Talk About Your Fleet
Tell me a little about your fleet and what you would like to accomplish with Ford Pro Telematics. I can help you review the available options and determine what makes sense for your operation.
Frequently Asked Questions About Ford Pro Telematics
What is Ford Pro Telematics?
Ford Pro Telematics is a connected fleet-management platform that provides vehicle and driver information through a centralized dashboard. Available information can include vehicle location, trip activity, driver behavior, vehicle health, maintenance and other fleet insights.
Is Ford Pro Telematics only for large fleets?
No. Ford Pro offers telematics solutions for fleets of different sizes. However, the value can become especially apparent as a business adds vehicles and it becomes harder to monitor fleet activity manually.
Can Ford Telematics show where my vehicles are?
Ford Pro Telematics provides near-real-time location information for compatible connected vehicles along with map, route and trip information.
Can Ford Pro Telematics help with vehicle maintenance?
Yes. Available features include vehicle-health information, maintenance alerts, diagnostic insights and service scheduling tools that can help managers plan maintenance and reduce unexpected downtime.
Can I monitor driver behavior?
Available driver information can include trends involving speeding, harsh braking, acceleration, seat belt use, idling and other driving behaviors that may help managers identify coaching opportunities.
Can Ford Pro Telematics work with non-Ford vehicles?
Ford states that certain older or non-Ford vehicles can be connected using approved plug-in devices, which can help businesses manage mixed fleets from a more centralized platform.
Can Ford Pro track trailers and equipment?
Ford Pro offers Asset Tracking solutions designed to monitor compatible GPS-enabled devices attached to trailers, equipment and other business assets alongside fleet vehicle information.
Can you help me determine whether Ford Telematics makes sense for my fleet?
Yes. We can review your fleet size, vehicle use, maintenance needs, operating challenges and future plans and discuss which Ford Pro fleet resources may be worth considering.
Want to See What Ford Pro Telematics Could Do for Your Business?
Tell us about your fleet, how many vehicles you operate and the challenges you are trying to solve. We can help you review Ford Pro Telematics as part of a broader fleet-management strategy.